Frequently Asked Questions
Every pattern is sent to your email address as a download, which you should save for future use. The download is only available for 30 days so be sure to download the file immediately to your own device which must be able to download files. We recommend you have a printer too, which you will need for some of the patterns.
The price you pay is a one off payment for the pattern. The pattern is watermarked and may not be shared or sold. Items made from the patterns may be freely sold.
Please remember your email address and password when you sign in. I do not have access to that, and I cannot amend or alter it in any way.
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If you're struggling with anything, please use the Contact page to send a message; all messages will receive a response.
Membership is a cost effective way to get my patterns for a very reasonable cost. The fee is taken from your account once a month. If you need to amend your bank card, ie when it expires, please log into your account on the home page and update the details. If your membership is cancelled, this may be due to an out of date card, so please check this before emailing us for help.
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You may decide you wish to cancel your membership and you may do this at any time. If you belong to the facebook group(s), you may remain in those, although access to the Creative Friends page on the website will be removed at the point of cancellation.
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Once you've signed up on the website, log in and visit the Creative Friends page to download patterns and / or view offers / discounts where appropriate.
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*You must have a device which is capable of downloading files and to which you can link a printer, as you will need to print some of the patterns.
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To get the most out of your membership, please ask to join our facebook groups:
Lizzy's Creative Friends
www.facebook.com/groups/862784447403424/
and Making it Special
https://www.facebook.com/groups/681389049195865/
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Free tutorials are held on facebook, and will be announced in advance. All times stated will be UK times - google for your own time zone).
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